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Georgia Graham's avatar

At the risk of negating the message of this entire newsletter, here’s a comment (copied directly from a WhatsApp conversation I was having with a friend this morning): Something I keep hearing in brand spiels is ‘we want to show up where our customers/ community are’ which is basically spin for what is relentless opportunism and flooding into any potentially lucrative market gap. It feels like a game of Pac-Man - we’re being chased around by brands, nowhere is safe. That’s another reason why the trend cycle is going so fast, bc brands and commerce keep following us down every new rabbit hole, so then we have to uproot and find a new one to escape them.

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Lauren Gallo's avatar

So I'm the person who does this for a very popular beauty retailer's social, but we're very choosy on when we comment on people's post because we don't want to feel 'thirsty' or too random. It has to make sense, but also I can see why this 'commercialization' can feel done and unwelcome. It's a delicate balance sometimes. Luckily in our case it's usually met with surprised delight, but yes sometimes even I think with some brands it's kind of random and I wonder what their strategy was or if it's just to be seen.

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